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Connect ChatGPT Ads

Tikra sends your paid online orders to ChatGPT Ads (OpenAI) through its Conversions API, as purchases.

ChatGPT Ads is a marketing platform: your consent mode decides which orders it gets, as for TikTok, Pinterest and Snapchat.

Details

You need two things from OpenAI: your data source ID and a Conversions API key.

Connect ChatGPT Ads in 3 steps

In Tikra, go to Platforms. On the ChatGPT Ads row, click Connect. The connect window opens from the right. Then:

  1. In OpenAI Ads Manager, open the Conversions tab and select your data source. Copy its ID, 22 letters and numbers.
  2. In the same tab, click the key icon, create a Conversions API key and copy it. It starts with sk-svc and has full read and write access, so keep it private.
  3. In Tikra, paste both into Data source ID and Conversions API key and click Save and check.

If the Conversions tab offers no data source or key, ask OpenAI support to turn conversions on for your account.

Remove your own OpenAI pixel from the store when Tikra goes live for it: the two count the same purchase twice. The card asks you to confirm this.

What ChatGPT Ads receives

One purchase per order, with the order ID, time, value, currency and products; the buyer's e-mail, phone and customer ID as hashes; country, IP address, browser and the page address of the order; and OpenAI's own browser cookie and click ID when Tikra reads them.

Details

An order that your consent mode lets through without a clear marketing consent goes with OpenAI's opt-out flag; a refusal or an opt-out of the sale or sharing of data stops it. Orders paid more than 7 days ago, and orders without any of these identifiers, are not sent. The Orders page shows the reason. No refunds and no store events.

During the setup check Tikra sends with OpenAI's validate-only flag, so nothing is saved in your reports.

If the key stops working, the row shows Key rejected:

  1. Create a new key.
  2. Click Save a working key on the row.
  3. Then Change details.
  4. Save it.

OpenAI and ChatGPT are trademarks of OpenAI, which does not endorse Tikra.

Still stuck? Email support@tikratracking.com with your store address and your data source ID.